Cloud Cost AI (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cloud-native services.
By using Cloud Cost AI, you agree to the practices described in this policy.
1. Information We Collect
a. Information You Provide
- We may collect information you voluntarily provide, including:
- Name, email address, company name, and contact details
- Information submitted via contact forms, demos, or inquiries
- Communication details when you contact our support or sales teams
b. Cloud & Usage Information
When you connect your cloud accounts, we may collect:
- Cloud usage and cost metadata (e.g., service usage, billing metrics)
- Configuration and optimization-related metadata
⚠️ Important: We do not collect application data, customer content, or sensitive workloads. Access is strictly limited to what is required for cost analysis and optimization.
c. Automatically Collected Information
We may collect standard technical data such as:
- IP address
- Browser type and device information
- Pages visited and usage patterns
- Cookies and analytics data
This information helps us improve performance, security, and user experience.
2. How We Use Your Information
We use the collected information to:
- Provide and operate Cloud Cost AI services
- Deliver cloud cost insights, analytics, and recommendations
- Improve platform performance and user experience
- Respond to inquiries, support requests, and communications
- Ensure security, compliance, and fraud prevention
- Meet legal and regulatory obligations
We do not sell your data.
3. Cloud Account Access & Security
- We use secure, cloud-native authentication mechanisms (such as IAM roles and APIs).
- Access is read-only unless explicitly agreed otherwise.
- No cloud credentials are stored.
- Permissions can be revoked by you at any time.
- You remain the full owner of your cloud data at all times.
4. Data Sharing & Disclosure
We may share information only:
- With trusted service providers who support our operations (under strict confidentiality agreements)
- When required by law, regulation, or legal process
- To protect the rights, security, or integrity of Cloud Cost AI and its users
We never share data for advertising or resale purposes.
5. Data Retention
We retain information only for as long as necessary to:
- Provide our services
- Meet legal, regulatory, or contractual requirements
You may request deletion of your data at any time, subject to applicable laws.
6. Cookies & Analytics
We use cookies and similar technologies to:
- Analyze website traffic
- Improve site performance and usability
- Understand user behavior
You can control or disable cookies through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to processing
To exercise these rights, contact us using the details below.
8. Data Security
We implement industry-standard security measures, including:
- Encryption in transit and at rest
- Least-privilege access controls
- Continuous monitoring and security best practices
While no system is 100% secure, we take all reasonable steps to protect your data.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies separately.
10. International Data Transfers
Your information may be processed in regions where we or our service providers operate. We ensure appropriate safeguards are in place to protect your data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.